Terms of Service

Last updated: March 20, 2026

General Information

This website, BNSN.AI (the “Website”), is owned and operated by BNSN LLC, a limited liability company operating under the laws of Florida, USA. In these Terms of Service, “we”, “us” and “our” refer to BNSN LLC, and “client”, “you” or “your” refer to any individual who accesses or uses the Website. These Terms apply to all visitors, users and anyone else who accesses the Website or our products and services.

NOTICE: It is your responsibility to read these Terms before using our Website or accessing or purchasing any of our free or paid products or services, including but not limited to BNSN.AI software, SaaS services, digital courses and group coaching (collectively, the “Offerings”). These Terms also govern your use of any content generated through our software or services, including but not limited to AI-generated outputs, copy, text, images or other materials (“Generated Content”).

By accessing the Website, creating an account, purchasing any Offering or otherwise using our paid or free services, you acknowledge that you have read, understood and agree to be bound by these Terms, as well as our Disclaimer, Privacy Policy and Cookie Policy. If you do not agree, you must discontinue use of the Website and Offerings.

The content and materials on this Website are provided for informational and educational purposes only and are subject to our Disclaimer, Privacy Policy and Cookie Policy. We make no guarantees, express or implied, regarding the completeness, accuracy or suitability of such content for your specific purposes. We reserve the right to modify or discontinue any Offering or change pricing, at any time without notice. We are not liable for any modification, price change, suspension or discontinuation of any Offering.

AI-Generated Content

Our Offerings may include the use of artificial intelligence to generate content (“Generated Content”). You acknowledge and agree that:

• Generated Content may not always be accurate, complete or up to date, and may not fully comply with applicable laws or regulations.
• Generated Content is provided for general informational purposes only and should not be relied upon as legal, financial, medical or other professional advice.
• You are responsible for reviewing, editing, verifying and determining the suitability of all Generated Content before using it, including ensuring that your use complies with applicable laws, regulations and requirements.
• We do not guarantee the originality, legality or suitability of Generated Content for any particular purpose.

Our Offers and Pricing

On this Website, we offer BNSN.AI software and add-ons, as well with digital products and services that might include live coaching. All fees are listed on our Website in USD. We reserve the right to modify our pricing at any time and without prior notice.

Purchases

When you make a purchase on the Website, you will be using a third-party payment processor, such as Stripe, that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing or security of your billing information by payment processors.

The payment methods accepted by the third-party payment processor include all major credit/debit (such as Visa or  Mastercard), digital wallets (such as Apple Pay) and bank transfers/debits (such as ACH).

You hereby represent and warrant that you have the legal right to use the payment method in connection with any purchase and that the information that you supply to us and to the third-party payment processor is true, correct and complete.

We may also rely on third-party service providers to deliver portions of our Offerings, including but not limited to other people/companies, hosting services, artificial intelligence providers, and analytics tools. We are not responsible for the performance, availability or security of such third-party services.

Cancellations Policy

BNSN.AI software/add-ons powered by BNSN.AI: you can cancel your monthly or annual subscription at any time before your next billing date. You can cancel such subscription(s) inside BNSN app or by contacting our customer service. You will have access to BNSN.AI and/or the add-on you wish to cancel until the end of your billing cycle. When cancellation takes effect, your account will be terminated and access to your account will be removed. You will receive a refund if you are eligible, as per the Refund Policy below.

Digital courses without live coaching: you can cancel your purchase of our digital course/product by contacting our customer service. You will receive a refund if you are eligible, as per the Refund Policy below.

Live group coaching /mastermind program: you can cancel your participation in any of our group coaching services or mastermind programs at any time by contacting our customer service. If your purchase includes a monthly or annual subscription, you must cancel before your next billing date. You will have access and can continue to participate in coaching until the end of your billing cycle.

We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies or unavailability of software/software add-ons, products or services purchased by you. In such case, unless otherwise stipulated in a separate digital program terms & conditions, we will issue a full refund.

Refund Policy

BNSN.AI software and add-ons powered by BNSN.AI: we offer full refund when you sign up for a monthly or annual subscription or purchase an add-on for the first time. To qualify for a refund, you must submit your request within 7 calendar days by contacting our customer service. After the 7-day period, you are not eligible for a refund, in full or pro-rated; however, you can cancel your monthly or annual subscription at any time. Once your refund request is processed, your account will be immediately terminated and your access to your account will be removed.

Words: the purchase of words is non-refundable. The words you purchased do not expire and can be used by you at any time for the lifetime of BNSN.ai software. Words have no cash value, are non-transferable and may not be exchanged for currency or refunds under any circumstances. We reserve the right to modify, suspend or terminate the use of Words at our sole discretion in cases of abuse, misuse or violation of these Terms.

Digital courses without live coaching: we offer full refund when you purchase a digital course that does not include live coaching. To qualify for a refund, you must submit your request within 7 calendar days by contacting our customer service. Once your refund request is processed, your refund will be initiated and your access to the digital course will be immediately terminated. After the 7-day period, you are not eligible for a refund.

Live coaching/mastermind program: due to extensive time, effort, preparation and care that goes into creating and providing such services, we do NOT offer a refund when you purchase a program/service that includes live group coaching/live mastermind program. You acknowledge that we do not offer refunds for any portion of your payment. By using and/or purchasing a live coaching/mastermind program, you understand and agree that all sales are final and no refunds will be provided to you.

Subscriptions

Certain Offerings on our Website are provided on a subscription basis, which requires recurring payments for continued access. Subscriptions automatically renew on a monthly or annual basis, as applicable, using the payment method on file, unless cancelled prior to the next billing date. By purchasing a subscription, you authorize us to charge your payment method on a recurring basis without further approval.

You acknowledge and agree that it is your responsibility to manage your subscription and billing cycle, including cancelling prior to renewal if you do not wish to continue.

Accounts

By creating an account on the Website, you confirm that you are at least 18 years old and that the information you provide is accurate, complete and current. We reserve the right to terminate your account anytime at our sole discretion.

You are responsible for maintaining the confidentiality of your account and login credentials, and for all activities that occur under your account and/or password, whether your password is with our Website or a third-party service. If you become aware of any unauthorized use or security breach, you must notify us promptly.

You can terminate your account by contacting us. We are not obligated to retain or provide access to any data or content associated with your account after termination. You are responsible for maintaining your own backups.

User Content

You may input, upload or otherwise provide content, data or materials into our membership groups (“User Content”). You retain ownership of your User Content; however, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process and display such User Content solely for the purpose of operating, improving, promoting and providing our Offerings.

You are solely responsible for your User Content and represent that you have all necessary rights to use and submit such content. We are not responsible for any User Content and do not endorse any content submitted by users.

Acknowledgment and Media Release

We may, at our sole discretion, record any or all coaching sessions hosted as part of any of the Offerings. You specifically acknowledge and understand that coaching sessions conducted as part of any Offering may be recorded, and such recordings may be used for any and all commercial purposes, including being sold as part of any future Offering provided by us and/or for marketing and promotional purposes. By purchasing any Offering, you agree and grant us a commercial license to use any image(s) and/or video recording(s), including any containing captured by us or any other third party without prior notice or payment of any royalties to you of any kind.  

Your Conduct

By participating in our Offerings, including but not limited to our software, digital courses and live coaching, you agree to:

• Respect our time, expertise and reputation.
• Communicate respectfully and professionally with our coaches, staff and related third parties.
• Express opinions about our Offerings constructively, without making false or disparaging statements about our software, services, Jon Benson or community members in any public or private forum.

To maintain a positive and productive community, we may, at our sole discretion, remove you from the community, revoke access to any Offering or take further action if you violate these standards. No refunds will be provided for such actions, and you acknowledge that extensive negativity or disruptive behavior may lead to these consequences.

Prohibited Uses

You agree to use this Website, our software, digital courses and services in compliance with all applicable laws, regulations and these Terms. You may not:

1. Misrepresent your identity or impersonate our employees, contractors or affiliates.
2. Send unsolicited advertisements, spam or similar materials.
3. Disrupt, disable or impair the Website, software, services or other use, including through automated tools (e.g., bots), malware, denial-of-service attacks, data scraping or reverse-engineering our code.
4. Attempt unauthorized access, damage or interfere with the Website, its servers or connected systems.
5. Engage in any activity we reasonably deem harmful, abusive or contrary to the intended use of our services.
6. Violate any federal, state or local laws, rules or regulations.
7. Use Generated Content in a manner that violates advertising laws, consumer protection laws or regulatory requirements.
8. Use our Offerings to generate or distribute false, misleading or deceptive content.
9. Use our Offerings to impersonate individuals or entities or to engage in fraudulent activity.

No Warranty

We provide all our Offerings, including software, SaaS services, digital courses and coaching on an “as is” and “as available” basis, without any warranties, express or implied. This includes any Generated Content produced through our artificial intelligence systems. We disclaim all implied warranties to the fullest extent permitted by law, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee that our Offerings will meet your specific goals, perform without interruption or be free of errors. We are not responsible for any third-party conduct, content or omissions, including contractors, vendors or linked services, except as required by applicable law. This disclaimer survives termination of these Terms and applies and applies unless prohibited by law.

Availability, Errors and Inaccuracies

While we aim to keep our Website as up-to-date as possible, we cannot guarantee that all content on our Website is entirely accurate, complete or up-to-date. We assume no liability for the availability, errors or inaccuracies of the information provided on the Website, and may experience delays in updating such information on this Website and other websites. The Offerings may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on the Website.

Damages and Limitation of Liability

We shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising from, related to or connected with your access to, display of or use of this Website, or any delay or inability to access, display or use this Website. This includes, but is not limited to, damages from your reliance on opinions or information on this Website; software; computer viruses; linked third-party websites or products or services obtained through this Website, including any loss of data, loss of Generated Content, or reliance on Generated Content, regardless of the legal origin (e.g., negligence, contract, tort, strict liability, consumer protection laws or otherwise), even if we have been informed of the possibility of such damages.

If, notwithstanding the above limitation, we are found liable for any loss or damage arising from or connected to the occurrences described, then our liability will in no event exceed the service fees you paid to us in connection with such transaction(s) on this Website. This limitation of liability allocates risk between the parties and applies even if any limited remedy in these Terms of Service fails its essential purpose. These liability limitations benefit us and survive termination of your use of the Website. Our total liability, whether arising from breach of contract, tort (including negligence) or otherwise, shall be limited to the amount of fees actually received by us from you.

Indemnification

You agree to indemnify, defend and hold us harmless, including our members, managers, officers, directors, employees, contractors, agents and affiliates, from and against any claims, damages, losses, liabilities, costs or expenses (including attorneys’ fees) arising from or related to your use of our Website and Offerings, including but not limited to: (a) your violation of these Terms, (b) your misuse of our Offerings or content, including Generated Content, (c) any data breaches or unauthorized access caused by your actions, or (d) if applicable, personal injury or property damage from attending any in-person event we might provide. This obligation survives termination of these Terms and applies unless prohibited by law.

Remedies

Your sole and exclusive remedy for any breach of these Terms of Service related to your purchase of our software, digital courses or services is to pursue dispute resolution as outlined in the Governing Law section below. We shall have no obligation to provide any other remedy for such breaches.

Intellectual Property

Unless otherwise noted, this Website and all related content, including but not limited to text, designs, software and any other related files and their arrangement are our proprietary property and protected in the United States and other countries.

At all times we retain all right, title, interest and exclusive ownership in any and all intellectual property related to or associated with the Offerings, including, without limitation: (a) copyrights, trademarks, software and trade secrets, and (b) any other proprietary rights arising under the laws of the United States or internationally. You understand and agree that neither these Terms nor the provision of Offerings by us shall constitute a transfer, assignment or license of any intellectual property rights from or by us.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use our Offerings and any Generated Content solely for your internal or business purposes.

We respect the intellectual property rights of others. If you believe in good faith that our content infringes your intellectual property, you may send us a written detailed notice that must include: (a) an electronic or physical signature of the person authorized to act on behalf of the intellectual property owner, (b) description of the infringed work, including web page address, (c) your full legal name, email, address and telephone number, (d) a statement that you have a good-faith belief the use is unauthorized by the owner, its agent or the law. We will not process incomplete or improperly formatted notices. You may be liable for damages, including costs and attorneys’ fees, if you submit a misrepresentation or bad-faith claim about infringement of your intellectual property by our Website and Offerings. Submit your claim to:

BNSN LLC (attn. Jon Benson)
7901 4th St. N, #19487
St. Petersburg, FL 33702
United States

Governing Law

These Terms shall be governed by, and construed in accordance with, the laws of the State of Florida, USA. In the event of any dispute arising out of or related to these Terms, you agree to attempt to resolve the dispute through good-faith negotiation. If the dispute is not resolved through negotiation, you agree to a binding arbitration administered by a recognized arbitration provider in the state of Florida. In accordance with applicable rules. . You agree that all claims arising under or related to these Terms must be brought on an individual basis and not as a part of any class action.

Force Majeure

We shall not be liable for any failure or delay in performance of our obligations due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, internet or service outages, failures of third-party service providers (including AI providers) or governmental actions.

Assignment

We may assign or transfer these Terms, in whole or in part, without restriction. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Entire Agreement; Waiver

These Terms, together with our Privacy Policy, Disclaimer and Cookie Policy, constitute the entire agreement between you and us regarding your use of the Website and Offerings. Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or any future enforcement.

Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions will remain in full force and effect.

Changes

We reserve the right to modify these Terms of Service at any time without prior notice. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about these Terms of Service, our Privacy Policy, our Disclaimer or our Cookie Policy, please contact us at support.bnsn.ai.